Insurance
AI for insurance
An industry where the product is a document, the process is a judgement, and the volume is relentless.
Insurance operations are dominated by unstructured input — submissions, medical records, loss reports, policy wordings — flowing into decisions that must be consistent, explainable and fair. Magnigent's role is to do the reading, the extraction and the assembly at full population, and to hand a complete, evidenced picture to the underwriter or adjuster who makes the call. Fair-lending and conduct obligations mean the decision boundary is drawn deliberately and enforced by the runtime.
Where it moves the needle
Four operations worth starting with
Submission intake and triage
Extract exposure data from broker submissions, check appetite and completeness, and prepare the underwriting file.
Claims operations
First notice of loss handling, coverage verification, document collection, and reserve and settlement preparation.
Policy servicing
Endorsements, cancellations, renewals and certificate issuance with policy-wording accuracy.
Conduct and complaints
Deadline-bound complaint handling, quality review of customer communications, and regulatory reporting.
Getting started
Where we would start in insurance
One process, one forward deployed engineer, ninety days.
Submission intake, or claims document assembly.
Extraction and assembly are verifiable against the source documents. The underwriting and coverage decisions stay with your people, which is also what conduct obligations require.
Architecture review
One FDE and a solutions architect map your data estate, your existing models and your candidate processes onto the blueprint, and tell you plainly what is missing.
First process, supervised
The FDE embeds with the team that owns the process. One process reaches production in recommend-only mode, inside your infrastructure, with an eval suite behind it.
Measure, then decide
Cost per unit of work, quality against the eval set, and an honest account of the exceptions we got wrong. The results decide whether the programme continues.
Handover or managed operation
Your team takes ownership, or we keep running the operation against an SLA. Both are supported; the choice is yours and it is not structural.
Business operations
Most relevant to insurance
User Ops
Care, support, trust and safety
Use casesFinance Ops
Close, AP/AR, spend control
Use casesProcurement Ops
Contracts, sourcing, vendors
Use casesOther industries: TelecomEnergyFinancial ServicesManufacturingRetail
Let's talk about the first process
Tell us the operation that costs the most and is documented the least. We will tell you honestly whether it is a good first candidate.